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FAQ

How do I get started with MinseMuse?

All you have to do is sign up at http://minemuse.io/?a=signup , and then login, click make a deposit, and then choose your plan and enter the amount you wish to invest. Please note that the minimum deposit for each plan varies.

What if I don't have money to invest?

You can still make money through our Affiliate Program. You can register an account and then advertise your referral links to acquire referrals or downlines. When your referrals or downlines invest with us, you will earn a commission.

MAY I CHOOSE A PARTICULAR STRATEGY TO INVEST MONEY IN?

No. MineMuse acts as an investment advisor who picks the best possible crypto currencies to invest in. We do not share the contents of our portfolio or the strategies we use to choose options. This is done to minimize negative effects from competition in the industry. Because there is so much fast and easy money to be made, portfolio management methods are guarded.

CAN I USE PAYPAL OR A CREDIT CARD TO FUND MY ACCOUNT? I DON'T HAVE MONEY ON THE PAYMENT PROCESSORS LISTED.

Transferring money from PayPal or credit card to other payment processors is quite simple. Read the documentation at the particular websites to learn how it is done. You can also do a search for a money exchange website with a good reputation. These allow payment site funding through credit cards and wire transfers in many cases.

WHAT PAYMENT METHODS ARE AVAILABLE?

We accept Bitcoin, Ethereum, Litecoin, BitcoinCash, PerfectMoney & Payeer.

WHAT ARE BITCOINS?

Bitcoin is a cryptocurrency i.e. digital money that operates outside of other financial currency systems. The best way to understand it is to read the information at Bitcoin.org, the official website

HOW QUICKLY DOES THE SUPPORT RESPOND TO REQUESTS?

The time of response depends on the time of the day and current situation on the website. If there are no visible technical issues, you can get a reply within a few minutes. If the website isn't functioning normally or is down due to unscheduled maintenance or external impacts, the support may be receiving great numbers of messages from other investors, so you will have to wait your turn.

ARE DEPOSITS LIMITED TO JUST ONE FROM A SINGLE PAYMENT PROCESSOR?

No. You can make as many deposits as you want from a wide selection of payment systems. Remember that withdrawals will only be available through processors you used to make deposits with.

HOW MUCH CAN I INVEST?

You can deposit any amount from 0.002 BTC to No Limit.

CAN I CREATE MULTIPLE DEPOSITS?

Yes, you can make as many deposits as you like in the same or different investment packages.

WHAT SHOULD I DO IF THE DEPOSIT AMOUNT WAS WRITTEN OFF FROM MY WALLET AND MY DEPOSIT WASN'T CREATED?

If you are using a cryptocurrency to deposit, you should wait about an hour for transaction confirmations to come. Otherwise, please contact our support service and pass your username, deposit amount, payment method, transaction identifier and approximate time of the failed transaction. Our specialists will check your transaction and create your deposit manually.

WHEN ARE THE INTERESTS ON DEPOSITS PAID?

The interests are provided on 24-hour basis in MineMuse.

WHAT AMOUNT CAN I WITHDRAW IN ONE GO?

You can request withdrawal of minimum 0.0005 BTC without restrictions.

HOW SOON WILL I GET MY WITHDRAWAL?

All withdrawal requests are processed instantly.

WHAT CAN I DO IF MY WITHDRAWAL IS PENDING TOO LONG?

Usually withdrawal process initiates instantly and get deposited in your account. But still amount is not credited then please contact our support service and pass your username, deposit amount, payment method, transaction identifier and approximate time of the failed transaction. Our specialists will check your transaction and create your deposit instantly.

WHICH PAYMENT METHOD IS USED FOR WITHDRAWAL?

The payment method of your deposit. You may not invest via one payment method and request withdrawal to another.

AM I ALLOWED TO HAVE MORE THAN ONE ACCOUNT?

No, multiple accounts are not allowed. One account for each computer and each person who gets involved with our services. MineMuse Limited rules about this and other topics must be followed if you want to stay in good standing. Multiple accounts from one computer or one individual will result in account closure and deactivation. Deposits will be refunded but not percentage earnings on top of that.

WILL FAMILY MEMBERS WHO SHARE A COMPUTER BE ABLE TO USE THIS SYSTEM?

Yes, as long as there is no referral relationship between the two of you.

WHAT IF I FORGET MY PASSWORD?

Click on forget password link and you can recover your password.

CAN I RECOVER A FORGOTTEN SIGNUP EMAIL ADDRESS?

Please contact customer support. In order to maintain proper security for all our members, you will need to verify some information before your log-in email is recovered.

CAN I CHANGE THE EMAIL ADDRESS I SIGNED UP WITH IF I NO LONGER HAVE ACCESS TO IT?

We do not allow email address changes for security purposes. If you can no longer use the email you signed up with, we will block the associated account and refund the money to the proper payment account. Identity verification will be necessary in order to do this, so expect to answer some questions and give other revealing details about the account in question.

IS MINEMUSE WEBSITE AND UNDERLYING SYSTEMS PROPERLY PROTECTED?

Yes, we are using the best hardware and software to ensure maximum protection against hacker, DDoS attacks and other malicious actions.

Do you offer an affiliate program?

Yes. We offer our customers an affiliate program, Get started today and start earning on upto five levels, which are 10% from the first level referral deposit, 2% from second level referrals deposit, 1% from third level referrals deposit, 0.7% from fourth level referrals deposit and 0.3% from fifth level referrals deposit. Our methods make money making easier than ever before!

DO I HAVE TO INVEST IN ORDER TO EARN FROM THE AFFILIATE PROGRAM?

No, you can earn affiliate rewards when you have no active deposits and you can earn interest on your deposit without referring anyone. Affiliate program is an option to increase your main earnings and you can decide whether to use it or not.

ARE AFFILIATE REWARDS WITHDRAWABLE?

Yes, your rewards are added to your account balance and you can reinvest or withdraw them at once.

WHO CAN I REFER TO MINEMUSE?

Any people of legal age in their countries

CAN I USE SPAM TO ATTRACT PEOPLE TO MINEMUSE?

Sending spam (unsolicited ads) is a bad behaviour and MineMuse sees spamming as an extremely malicious practice. If an investor is proved to send spam, his or her account may be suspended for an indefinite time. So please use only socially acceptable ways to share the word.